Accessible Constituent Communications™
Accessible Constituent Communications™ is providing alternative print or digital formats of forms, notices, statements, and bills, including large print, HTML, braille, and audio. Between the Rehabilitation Act of 1973 and the American’s with Disabilities Act, Accessible Constituent Communication™ is required for all federal and state government entities as well as any business that is part of a regulated industry.
Most forms and documents sent today (for example, state and federal public benefits notices, tax forms, utility bills, and bank statements) are printed and mailed in inaccessible formats. Converting these formats for compliance with federal rules is usually a time-consuming or error-prone process.
SeeWriteHear has a Better Way
We are the most experienced provider delivering the most accurate, fast, and versatile conversion of standard communications into accessible formats for printing and mailing or electronic delivery.
SeeWriteHear’s proprietary technology, the Form Management System, uses a combination of automation tools and manual audits to quickly and accurately transform electronic documents into highly structured and properly formatted files that enable easy downstream conversions to large print, HTML, braille, and even audio. This allows efficient conversion to accessible formats, as well as easy reformatting, data collection, and content extraction.
High Speed at High Volume
SeeWriteHear’s Accessible Constituent Communications™ Service is ideal for organizations that have large batch throughput of standard or semi-standard communications. Using this service is as easy as uploading files to SeeWriteHear’s server. We handle the rest; converting files to whichever formats are needed by constituents. We produce tens of thousands of pages per day, and once our system has learned a new document, it can handle tens of thousands of variations within the content, with no change to our throughput capacity.
Questions to Ask
When you are looking for THE BEST partner for Accessible Constituent Communications™, ask these questions:
| Questions to Ask | SeeWriteHear | Others |
|---|---|---|
| Do you have demonstrated capacity to convert and mail tens of thousands of pages in a 24-hour period? | YES! | ? |
| Do you provide accurate daily reporting of source-pages ordered, alternative formats produced and shipping costs for each format, even at extremely high volumes? | YES! | ? |
| Do you have in-place workforce, automations, and technology which allow you to manage alternative format volume fluctuations of 1000% or more, while maintaining 24-hour turnaround? | YES! | ? |
| Can you ensure accuracy and on-time delivery of alternative format orders with 35,000+ source-pages and 24-hour turnaround? | YES! | ? |
| Can you provide references of clients for whom you have provided a minimum of 35,000+ source-page alternative format conversions and mailings within a 24-hour turnaround? | YES! | ? |
| Can you provide evidence and descriptions of the most challenging source-page document conversion types and the automations you developed to overcome those challenges? | YES! | ? |
If your prospective vendor cannot affirmatively answer these questions (and prove it), then you are not talking to the most experienced company for Accessible Constituent Communications™. Only SeeWriteHear can proudly say YES! to all these questions.